Getting or Finding Your Westlaw/TWEN and LexisNexis Passwordss
September 1st, 2006Need a new Westlaw/TWEN or LexisNexis password? Can’t find your old one? We’re here for you:
NEED A PASSWORD
1Ls, transfer and visiting students receive their passwords at orientation; LL.M students will receive theirs from Lin Harmon.
Still don’t have one? Just stop by the law library reference desk when a librarian is present and we?ll set you up with new passwords.
LOST PASSWORDS
Can’t remember your passwords? No problem – here’s how to retrieve ‘em:
Westlaw
- Retrieve you password: Answer your security question (just have to remember which question you filled in when registering)
- Call Westlaw anytime: 1-800-WESTLAW (1-800-937-8529)
- Ask a reference librarian: We have most passwords at the reference desk. Just ask!
- Contact our Westlaw Account Manager: Randy Widdiston, randy.widdison@thomson.com
LexisNexis
- Retrieve your password: Answer your security question – as long as you remember your “Custom ID”
- Retrieve your Custom ID (choice a): Access the registration system with the “activation code” you used to register in the first place
- Retrieve your Custom ID (choice b): Contact our LexisNexis Account Executive Aaron Meyers at (206) 323-9537 or aaron.meyers@lexisnexis.com
- Retrieve your Custom ID (choice c): Call LexisNexis 24/7 Customer Support at 1-800-45-LEXIS (1-800-455-3947)
- Retrieve your Custom ID (choice d): Chat with LexisNexis Customer Support
- Ask a Reference Librarian: We don’t have a list of LexisNexis IDs, passwords or codes, but we know their system is a bit of a maze and are happy to call on your behalf
